Secondary Data Sources: 

Public Opinion

 

American Customer Satisfaction Index
Quarterly national economic indicator of customer satisfaction with the quality of goods and services available to household consumers in the United States, from the University of Michigan Business School's National Quality Research Center.

Epinions.com
Online searchable repository of customer feedback and recommendations, organized by category, then subdivided down by product type, price and manufacturer.

The European Commission’s Public Opinion Polling Data
Access to the European Union's public survey activities, such as its Eurobarometer studies and the Europinion continuous tracking survey. Used by the EU to direct policy but exceedingly useful for anyone wanting to keep an eye on European opinion.

Pew Research Center
Access to archive of online reports by an independent opinion research group sponsored by the Pew Charitable Trust. Reports cover a wide range of subjects, but of particular interest is the globalization section, which provides insight into differences and similarities of attitude and behaviour between nations.

PollingReport.com
Avowedly independent site features free national poll highlights on all subjects, including the economy, politics, culture, and lifestyles. Other data, such as state-by-state presidential, congressional, and gubernatorial polls, as well as analyses by leading pollsters, is available by subscription.

Roper Center for Public Opinion
Nonprofit, nonpartisan public opinion data archive at the University of Connecticut. The Center's excellent Web site not only provides the findings of recent and past public opinion surveys, but provides question-by-question coverage, with details of the wording of questions and repsonse percentages.

 

 

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